Privacy policy
Catherine's Originals Privacy Policy
This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase on catherinesoriginals.com (referred to as the "Site").
Personal Information We Collect
When you visit our Site, we automatically gather specific information about your device, including details about your web browser, IP address, time zone, and certain cookies installed on your device. Additionally, while you navigate our Site, we collect information about the specific web pages or products you view, the websites or search terms that referred you to our Site, and how you interact with our Site. This information, collectively, is referred to as "Device Information."
We collect Device Information through various technologies:
- Cookies: These are data files placed on your device or computer, often containing an anonymous unique identifier.
- Log files: These files track actions occurring on the Site, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels: These electronic files record information about your browsing choices on our Site.
Furthermore, when you make a purchase or attempt to make a purchase through our Site, we collect specific information from you, including your name, billing address, shipping address, payment details (such as credit card numbers), email address, and phone number. This information is referred to as "Order Information."
In this Privacy Policy, when we mention "Personal Information," we are encompassing both Device Information and Order Information.
How We Use Your Personal Information
We employ the Order Information we collect primarily to fulfil orders placed on our Site. This includes processing your payment information, arranging shipment, and providing you with invoices and/or order confirmations. Furthermore, we may use this Order Information for the following purposes:
- Communication with you;
- Screening orders for potential risks or fraudulent activities;
- Providing you with information or advertising related to our products or services, aligned with your preferences, if you've shared such preferences with us.
The Device Information we collect aids us in identifying potential risks and fraud, particularly with respect to your IP address. It also serves to enhance and optimise our Site, such as by generating analytics regarding how our customers browse and interact with the Site, as well as assessing the success of our marketing and advertising campaigns.
Sharing Your Personal Information
We share your Personal Information with third parties to assist us in using your Personal Information, as explained above. For instance, we use Shopify to power our online store; you can find more details about how Shopify utilises your Personal Information here: https://www.shopify.com/legal/privacy. We also employ Google Analytics to gain insights into how our customers use the Site; you can learn more about how Google handles your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Additionally, we may disclose your Personal Information to comply with applicable laws and regulations, search warrants, or other lawful requests for information, or to protect our rights.
Behavioural Advertising
As mentioned earlier, we use your Personal Information to deliver targeted advertisements or marketing communications that we believe may be of interest to you. To gain a better understanding of how targeted advertising works, visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Do Not Track
Please be aware that we do not alter our Site's data collection and use practices in response to Do Not Track signals from your browser.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and request corrections, updates, or deletions of your personal information. If you wish to exercise this right, please contact us through the contact information provided below.
Data Retention
When you place an order through our Site, we retain your Order Information for our records unless you request the deletion of this information.
Changes
We may periodically update this privacy policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Our Site is not intended for individuals under the age of 16.
Contact Us
For more information about our privacy practices, if you have questions, or if you wish to make a complaint, please contact us via email at general@catherinesoriginals.com